LinkedIn Active Use 1 of 4

If you went to a networking event, grabbed a chair and sat along the wall, what would you expect to gain from the experience? A: NOTHING!!! To make the event work for you, you need to get out and interact with people. LinkedIn is much the same. You can expect nothing from it, unless you put something into it. You need to make active use of it. There are five basic active uses of LinkedIn. The first is the professional profile.

Just like when you head to the networking event, you need to not only be visible, but you need to put your best foot forward. On LinkedIn, you have the ability to create a profile for yourself. This is your face in the crowd at this online networking event. Be sure to take the time to present yourself well.

Note that this essentially is an electronic resume or brochure for you.

• Don’t be shy; add a picture

• Provide a short statement of not just your title, but the value you offer

• Give a 30-Second Commercial-like overview of what you are about

• List your work experience (listing anything that is reasonably relevant)

• Provide an overview of your education (as this will lend credibility to you as well as being a point of common experience or affiliation with others)

• Seek some recommendations on the work you have done for and with others

• List impressive achievements and other experiences that might not come through in your work history (such as professional designations, awards and recognition).

The great thing about this profile is that there is no limit to how often you can revise it. So feel free to keep it up to date with whatever you are doing, producing or reading. Allow people to know as much as reasonably possible about you.

Social Media As Compared To Traditional Networking

Everyone has been to a networking event … Business After-Hours, Open House or Tradeshow … A gathering of people with the ability to interact with each other. Do you know what? That is what social media is, nothing more than a networking event. It is just another networking event, EXCEPT for some important differences.

First, your average networking event might have a few hundred people all from a local area. Social media, however, boast having millions of people participating (and likely 100’s of thousands in your region) and they are scattered all over the world.

Second, most networking events operate on a particular day and time. If you happen to be busy during that day and time (say, Friday at 7:30 am), you are out of luck until the next event. With LinkedIn, however, this networking event is going 24 hours a day, 7 days a week, 365 days a year. During the big game you can participate in the event while you watch TV. If you can’t sleep, you can come online to the event. Even on Thanksgiving Day (or any other major holiday) you can be part of this continuously operating networking event.

Finally, when you walk into a networking event and see new faces, you cannot tell who is who. The guy in the suit could be a corporate executive or someone in transition. You just don’t know. If you are looking to network with attorneys, you generally find them via introduction or by trial and error. With social media (especially LinkedIn, in this instance), you can find the people you are looking for quickly and you can know a ton about them before you start to converse.

So approach social media as if it were just another networking event, but know that it also has the wonderful advantages of being worldwide and immense, continuously operating and rich with searchable information.

Networking And Social Media

In the early days of the Internet, companies built websites and supplied all the content. They knew that it was critical to have fresh content as often as possible so people would come back to their site. And if people didn’t come back, then they knew they would be far less attractive to potential advertisers.

We all know how this story ended. People invested millions in these websites, stock was sold on Wall Street and in the end, people lost billions and the economy was thrust into a recession of sorts.

While some proclaimed the World Wide Web as just a fad, others re-tooled and took a new approach to the Internet. Many sites, such as Amazon and WebMD, still depend on having fresh content to keep people coming back. Many developers, however, took a new approach, creating websites where the online content is created everyday by millions of average people using highly accessible and scalable publishing technologies. These developers look to people like you and me to write about what is interesting to us and share things we deem important or entertaining. This development, known as Social Media, completely shifted how people discover, read, and share news, information and other content.

Certainly, social media gets a bad rap. It can be viewed as an expansive online rumor mill or coffee club. If you approach it correctly, however, it can be a valuable networking tool.

There are many different types of social media, including the big three – LinkedIn, Facebook and Twitter. Beyond those are dozens of others. YouTube is a form of social media just for sharing video. Instagram and Pinterest are for sharing images.

There are sites geared entirely for small business and some just for attorneys … Or writers. The point is that there are tons of different types of social media. Some have better business applications than others, but there are lots of ways to connect with people on the Internet now.

Creating a Referral Machine 7 of 7

Congratulations! You’ve established relationships and empowered that network. Great! But remember there is no such thing as perpetual motion. Too often, people work hard to create a referral machine only to watch it break down because they erroneously assume that an empowered network will just keep kicking out referrals.

Think of it like pushing a car: You have to work really hard to get the car rolling. Once the car is rolling you only have to exert mild force to keep it moving. But don’t let it stop because then it is like starting all over.

Establishing relationships and empowering the network is the Herculean push to get things moving. The mild force to keep it all moving involves three things.

Ask: Continue to ask for referrals, including things your network might not see. Don’t get frustrated if they are not referring things that seem obvious to you. Remember, they don’t live in your world and don’t see it as you do. So ask!

  • Can you introduce me to…?
  • Could you connect me to speak at this event?
  • Would you keep your eyes open for…?

Appreciate: No matter what your network does for you, thank them. If a referral goes nowhere, thank them anyway. Why? The fact they are thinking of you is excuse enough to celebrate. Your referral machine is working!

Also, appreciation is a wonderful motivator. Dole it out and people will do whatever it takes to get more. Few people thank others. You will set yourself apart when you show your appreciation.

Clarify: No matter how well you educate and empower, your network is going to get it wrong from time to time. They want to help you, but they are going to send you referrals that are, well, bad.

Don’t get frustrated. They want to help and they are trying. Reconnect with them and clarify your request. One small correction in how they perceive what a good referral for you is could spell the difference between continued bad referrals and a great new client.

Creating A Referral Machine 6 of 7

If you do a spectacular job educating your network on recognizing referrals, great. That, however, is not enough. You need to empower them with the ability to talk to prospective clients about what it is you do.

For example, if they recognize that the displaced executive is a potential client to refer to you, great. Encourage them to strike up a conversation with the person (and they will if they know, like and trust you). And transition into a discussion about franchising. Here is an example:

“I am sorry you are in transition. What is your next move? Have you considered becoming your own boss? I understand that franchising is almost a fool-proof means of successfully being in business. I know a great franchise broker … there is no obligation to meet with him and his services are essentially free, as the franchisors pay his fees.”

In addition to general conversation, empower your referral machine with non-technical buzz words and catch phrases about your industry (as well as what they mean) … Franchise Fee … Ongoing Royalties … FDD … Earnings Claim … Discovery Day. Your network should know enough to talk about what you do but not enough to do it.

Finally, encourage your network to hook you into the situation. In short, encourage the person to talk about you in a connecting sense. Returning to the example from before “I know a great franchise broker. There is no obligation to meet with him and his services are essentially free, as the franchisors pay his fees.”

The Power Of Flocking

The United Kingdom has had a longstanding milk distribution system. Milkmen in small trucks bring the milk in bottles to each country house. Early in the 20th century, these bottles had no top, giving birds easy access to the cream on top.

The titmice and the robins capitalized most on this opportunity, quickly learning to siphon off the cream from the bottles.

In the 1940’s dairies began to install aluminum seals on milk bottles, effectively preventing the birds from gaining access.

This worked for a while but one by one, the titmice learned to pierce the tops and before long, the entire titmouse population was only mildly inconvenienced by the aluminum caps.

Other than an occasional few, the robins as a species never learned how to get around the bottle cap and were foiled (no pun intended) from getting at the milky cream.

Why? After all, robins and titmice are similar in size and physical characteristics. The difference was in how the birds interacted within their own species.

Robins are individualistic, self-serving and territorial birds. Rather than cooperate, they chase each other off when approached.

Titmice, on the other hand, are communal birds, relying heavily on other titmice for survival. Through this mutual dependency, they cooperate and collaborate, quickly learning from each other and adapting accordingly.

In short, the titmice won the battle against the aluminum caps because they learned from one another, while the self-serving robins, unwilling to share information, found themselves denied access to the sweet cream.

The lesson here is simple: Birds that flock, like titmice, learn faster, evolve more quickly, and increase their chances of survival. This is true for you as well. When you interact with others, you learn – new information, new techniques, and new ways of helping others succeed.

So, in short, build a network of titmice, not robins.

30-Second Commercial: Part 4 of 8

There are few options to the basic introduction (as discussed in Part 3); it is largely void of creativity, right? That’s okay, because you can more than make up for it with the Message Body. This is essentially the heart and soul of your message and you can approach it from lots of different angles … You can INFORM the person or EDUCATE … You can even AMUSE or STARTLE them to get the point across.

You might be sitting there saying, “There is nothing to what I do.” Certainly, what you do may seem like basic vanilla. What you need to give yourself credit for (and convey in your messages) are all the different WHEREs and HOWs you do what you do. With that, you can add some creativity to your message body.

For example, a real estate agent may help people buy a house. There are lots of reasons when they do this.
• To get out of an apartment.
• To have a bigger house.
• To have a second house.
• To have a smaller house.
• To flip.
• To rent.

Each of these could be the basis for a completely separate message body. No doubt, you can do the same for your business or profession. Read on in Part 5.

The Golden Rule In Action

No doubt, when interacting with others at networking events you are hopeful of getting things … clients, important contacts, and useful information. Understand this: They are too. You can make an indelible impression on them by finding some way of helping them – even if only in a small way. So as they talk, run whatever they are saying through a filter that queries: “How can I add value to them?” This is the Golden Rule of Networking – Give first and get second.

There is nothing that says that you have to help them right there and then. If you can help them in that moment, great. If not, do not despair.

Just understand that you make the most of building that connection by trying to find some way you can add value to them later. It might be a referral. It might be a contact. It might be useful information for them.

Networking Conversation


At a networking event, once you have exchanged names, conversation will likely ensue. Engage In It.

In so doing, do not start the conversation directly focused on business or professional aspects. That can be off-putting and serve to create an uncomfortable situation. Rather, engage in some small talk. Inquire as to the origin of their name. Ask them about their impressions on the event itself. Get them talking on anything other than business. This will serve to make the connection comfortable.

After a few or even several minutes of small talk, segue over to more professional topics. Ask about their business. How long have they done it? What did they do before? How did they get started?

Once the professional discussion has run its course, segue back to small talk. You can reflect on something professional they said, and tie it back to something within the small talk.

As you engage in conversation, be sure to listen to what they have to say. Focus on them, and not your watch, or who is coming through the door, or anything going on around you.

You should express a genuine interest in what they have to say, especially if it is a topic that you set in motion with one of your questions. To do this, face up to them, make eye contact, and:

• Make sounds and comments to indicate understanding (or simply nod your head) … “Oh, interesting.”

• Ask questions to clarify things … “Now, when you say [blank], what do you mean?

• Echo back what they have said in summary fashion … “So you basically got into business because …”

As they talk look for things you have in common, whether they are shared backgrounds, similar experiences, or other ways to relate to them. You can use these to interject or ask questions, as a means of keeping the conversation going.

Location: A Key to Networking Events

At networking events, appropriately position yourself. In fishing, you go to where the fish are or will be. In networking, the same logic holds. Stand where you will most likely be amongst people. Near the entrance. At the buffet or bar. Close to other high traffic areas.

If you stand outside the main stream of human flow (or worse, sit off to the side), you virtually eliminate your opportunity for having anything come from the networking event – immediately or ever.

Assuming you have positioned yourself appropriately you will encounter people. Like a parade, from your position people will go meandering by.