268) Everything You Say, You Need To Hear

Everything You Say, You Need to Hear

You’re a leader, right? Whether it’s a large company, or a decent-sized team of people or just a small somebody needing your guidance. Whomever, however, you play the role of a mentor.

No doubt, in this position you share ideas, thoughts and wisdom. Great! That’s an important aspect to the role.

Here’s the reality, however: Everything you say, you need to hear. Think about that.

When you encourage someone with words like “keep working hard,” that message also applies to you.

When you cheer on another with a pep talk like, “hang in there; things will get better,” that is some medicine you also need to take from time to time.

When you guide another with wisdom such as, “be sure to have a clear vision and set definitive goals to get there,” that sage advice works the same for you.

As a leader, you endeavor to inspire others with words. Remember to listen to those words too.


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211) Shut Up And Listen

Award winning business coach, motivational speaker and author of A Life Best Lived: A Story of Life, Death and Second Chances, Danny Creed has some sage advice for achieving your goals and dreams: Simply serve others around you. Your family. Your friends. Your clients. Your colleagues. Your vendors.

This then begs the question, “How do I best serve others?” He has great advice for that too. It’s simply this: SHUT UP AND LISTEN.

When you do that, you can help others be successful by understanding their own definition of success. To effectively listen, you need to completely focus your attention on the person and be genuinely interested, with an intent to actually learn.

Moreover, don’t interrupt. Don’t argue. Stay off e-mail, text and social media. And, by all mean, lean into the conversation with your body and eye contact.

Coach Creed is right. Success starts by serving others. And serving others starts by shutting up and listening.


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207) The Fifth Habit

In Stephen Covey’s renowned book, The 7 Habits of Highly Effective People, he advocates that for us to have the best possible relationships, we need to start by employing empathetic listening skills. That is, we should be listening with the intent to understand as opposed to listening with the intent to reply.

Through listening to understand, we place ourselves in someone else’s shoes. We see the world through their eyes. And, as best we can, we understand their way of thinking. In essence, through the level of listening that Covey promotes we achieve the capacity to understand or feel what another person is experiencing.

Certainly, with this level of understanding, we better position ourselves to serve them, which is important. But an added benefit is that by engaging in this empathetic listening we increase the likelihood that people will listen to us with the intent to understand.


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