Super connector, speaker and social capital consultant, Terry Bean shares in his book Be Connected:
“Be aware of your surroundings and the plethora of things going on around you at any point in time. Be aware of the opportunities and signs that present themselves to you all day long. Be aware of your surroundings and all the sights, sounds and smells. Be aware of the impact that your actions can and do have on those around you. And be aware of the impact that the actions of others have on you. Be aware of what’s being said in conversations by listening intently and not focusing on formulating a response.”
Bean refers to this as your Awareness Quotient and he defines it as being in tune with the flow of your life. So, stop and become a little more aware today. As he says, “Love the moments you live, and you will live the moments you love.”
No one likes conflict. It’s generally human nature to avoid it. But as much as you look to avoid it, at times it finds you, right?
Communication consultant, Kay Coughlin offers a way to de-escalate most any tense situation and it boils down to three simple syllables: Tell me more.
The owner of Facilitator on Fire, Coughlin shares that, “When someone corners you to talk about your job choices, or grills your girlfriend about her ex-husband’s Facebook profile, or tells you how disappointed they are with your cooking, you can always choose to reply, ‘Tell me more.’”
And she encourages you to say it as many times as you need to. It’s a diplomatic and friendly way to let someone talk out their issue. The beauty is, however, that you never have to pretend to agree or even offer your own opinion. Just let them tell you more.